Wednesday, 8 June 2016

8 JUN FIRST AIR INDIA FLIGHT_BOMBAY_CAIRO_GENEVA_LONDON

The Story of Air India’s Very First International Flight

2
June 8, 1998 marked the 50th anniversary of Air India’s maiden international flight – a milestone in the history of Indian civil aviation.
His Highness, the Jam Saheb of Nawanagar, Rajpramukh of Saurashtra, looked at his watch. The golden dial caught the light and the bejewelled hands indicated the hour. The time has finally come! Jam Saheb rang the bell and asked for his luggage to be brought down. Europe would be wonderful at this time of the year he thought as his liveried servants loaded his heavily monogrammed, leather luggage into the boot of the gleaming limousine parked outside.
Soon the car was speeding towards the airport; its crested flag fluttering in the night air.
mascotIn front of the Jam Saheb’s car, another vehicle was also on its way to Santa Cruz airport, Mumbai. The car’s occupants, the Jetha family, were excited. Mr Hasambhoy Jetha had explained, perhaps for the hundredth time, to his children that the flight would not leave without them. Nevertheless, the children persisted with their questions. “What kind of plane were they going to fly in? Where would they halt? What was the pilot’s name?”
The cars finally reached the airport coming to a halt alongside a throng of journalists and photographers. Both drivers leapt out simultaneously to open the car’s doors.
There was a palpable excitement in the air. Tonight Indian Civil Aviation history would be created. The time had finally come!
The date was Tuesday, June 8, 1948 and Air India’s aircraft – Malabar Princess, a 40-seater Lockheed L-749 Constellation, registration number, VT-CQS, with Captain K.R. Guzdar in command – was in the final stages of preparation for its 5,000 mile journey from Mumbai to London via Cairo and Geneva. The flight’s time of departure was late in the evening and of the 35 passengers that were to board the flight, 29 were bound for London and six for Geneva.
Meticulous planning
Months of meticulous planning had finally paid off. General preparations for the flight had been under way for a long time. Air India had the requisite experience of flying on domestic routes. However, some extra effort had to be put in order to fly on an international sector. Carefully selected staff members were allotted to the new operation, new staff were recruited and Air India offices were opened in Cairo, Geneva and London. The Cairo office was set up by Mr F. Nariman; Mr G. Bertoli took charge of the Geneva operations and London was headed by Mr M.A.S. Dalal where Air India had a very small set-up at London airport with the Operations and Engineering Departments housed in temporary hutments and the Traffic Department in a caravan which was parked somewhere behind the old control tower. Mr Dalal and Mr S.K. Kooka had physically tramped the streets of London for many miles looking at possible premises and hoping to secure the right ones. Ultimately they decided on 56 Haymarket for the Booking Office and 35 Curzon Street for Air India’s Administrative Office.
A two column x 15 centimetre, non-graphic advertisement in The Times of India June 3, 1948 had the airlines’ mascot, the Maharajah, bowing to welcome passengers. It read, “Fly with me to London via Cairo and Geneva every Tuesday in a beautiful Constellation for Rs.1,720.”
Outside on the tarmac, Captain Guzdar was inspecting the aircraft. It was a summer night and the moon seemed suspended in the sky by a string of sparkling stars. Ideal conditions for a historic moment, thought Captain Guzdar as he looked up at the silver state-of-the-art Constellation. The aircraft was the finest money could buy and the operating crew which included the navigator and the radio officer, would soon be in the familiar self-contained environment where they could function with the skill and independence for which they had been trained. The camaraderie of the air – intangible, yet real to those who shared it – would be theirs once more.
The food was coming on board now. Given the nature of the flight – Air India’s maiden international venture – and the list of distinguished passengers, it had been chosen with great care. Hors d’oeuvres, a succulent main course, a delectable dessert and of course, a savoury.
The food was coming on board now. Given the nature of the flight – Air India’s maiden international venture – and the list of distinguished passengers, it had been chosen with great care. Hors d’oeuvres, a succulent main course, a delectable dessert and of course, a savoury.
Capt KR Guzdar being interviewed by late Hamid Sayani of All India Radio prior to departure from Santa Cruz Airport, on June 8, 1948
Capt KR Guzdar being interviewed by late Hamid Sayani of All India Radio prior to departure from Santa Cruz Airport, on June 8, 1948
In the distance Captain Guzdar could see the flight crew walking down the tarmac towards the aircraft. They were talking excitedly. And why not? It was, after all, a once-in-a-lifetime event.
The air hostesses and the lone Flight Purser, greeted Captain Guzdar before they ascended the stairs leading into the plane. Dressed in midnight-blue coats and skirts complemented by light blue, short-sleeved blouses, the girls looked smartly efficient. The hostesses had been trained not just as mere stewardesses but as personnel whose duty it was to ensure that every person in the aircraft felt that he or she was a special guest of the airline as opposed to just being a passenger on board. The air hostesses were given intensive training in the art of service on board. Air India’s distinguishing mark in the intensely competitive world of international air transport. Western apparel was to remain the uniform for Air India air hostesses till 1960 when sarees were introduced giving the uniform its first ethnic touch.
Inside the small terminal building the atmosphere was electric. Passengers and visitors rubbed shoulders with the press and airport officials. Never before had Santa Cruz seen so many excited faces. Tonight it was a bustling, jam-packed, noisy conglomeration of people, many of whom, despite the late hour, had come to witness this historic event.
At one end of the hall the Air India contingent comprising Mr J.R.D. Tata, the then Chairman; Mr S.K. Kooka, then Traffic Manager who later became Commercial Director of the airline and Mr B.W. Figgins, then General Manager, watched the bustling crowd with affection. They knew just how much hard work, how many late nights and months of preparation it had taken to make this dream come true.
Distinguished passengers
Passengers were being checked in. Other distinguished persons who were to be on board the Malabar Princess that night were:
Maharaja Shri Duleepsinhji who was looking forward to seeking the England-Australia Test match; Mr and Mrs Keki Mody; Lt. Colonel W. Grey, formerly of the Government of India Political Department; Mr Bhatti Gulam Mohamed; Mr Narottam and Mrs Sulochana Lalbhai; Mr H.R. Stimson; Dr Eric Streiff; Mr Hans Balthasar Reinhard; Mr Dhunjibhoy Noshir; Mr and Mrs Fazel A Fazelbhoy; Mr Salim Gulamally Bhimanee; Mr Sinha Govindjee; Mr Venkatachalam Iyer; Mr Neville Wadia; Mr L.V. Malkani; Mrs G.S. Patell; Mr N.K. Patel; Mr P.S. Jayasinge; Mr Charles C.M. Broughton; Mr C.R.K. Rao; Mr C.R. Rao; Mrs Rosemary Southorn; Mr J.I. Williams and Mr Sardar Singh. Also on board were Mr H.B. Malcolm and Mr R.R. Noble, Indian cyclists, who were to represent India at the Olympic Games at Wembley.
“What a lot of luggage there is,” thought Gulshan Jetha wondering whether it would all fit into the aircraft. Little did she realise that apart from luggage, the Malabar Princess was carrying on board, 164 bags containing 1700 pounds of mail, the greater part from Indians to their friends and relatives in Egypt, Switzerland and the UK.
Akbarali Jetha was getting impatient. Tapping his father’s hand he asked, “When will we board the flight?” Just then came the flight departure announcement. Akbarali cheered and to his surprise found that he was not alone. The entire building seemed to comprise one applauding mass of people.
This is what the many visitors had come to witness. The lateness of the hour had not dampened their spirits. This was one moment they were not going to miss.
“Drink a toast to me when you’re up in the air,” said Mr Neville Wadia’s mother as he headed towards the doors leading out onto the tarmac.
Outside near the gleaming, silver Constellation, bearing the Tricolour, a quiet calm prevailed. Passengers were beginning to board and the hostesses stood with folded hands welcoming them aboard.
On the flight deck, Captain Guzdar had already begun the pre-flight check. The clock in the cockpit displayed the time – 11.15 pm. “Almost time to go,” Captain Guzdar smiled excitedly to himself. Inside the aircraft the girls had begun their pre-takeoff rituals.
Ready for takeoff
Cairo 1948: Fali R.Nariman - District Manager Air-India International Cairo and Mr A.A.Fyzec- the Indian Ambassador to Egypt
Cairo 1948: Fali R.Nariman – District Manager Air-India International Cairo and Mr A.A.Fyzec- the Indian Ambassador to Egypt
Akbarali Jetha peered out of the window. Further down the aisle Mr and Mrs Fazel A. Fazelbhoy were engaged in an animated conversation which came to a standstill when they heard the announcement. “On behalf of Captain Guzdar and your crew we welcome you aboard our maiden flight to London via Cairo and Geneva…”
The cabin lights were dimmed for takeoff and a few minutes later Malabar Princess began moving, taxiing down to reach the takeoff runway.
In position now, Captain Guzdar revved the engines while he waited for permission from the control tower to takeoff. It soon came: “Air India Malabar Princess, cleared for takeoff….” Hearing these words, Captain Guzdar did not wait. His outspread fingers slid the main throttles forward to their full extent. The engines’ sound deepened from a steady whine to a thunderous roar. Then as Captain Guzdar released the brakes, Malabar Princess leaped forward down the runway.
Lights flashed past as the aircraft gathered speed. The nose wheel left the tarmac and Malabar Princess was now in lift-off mode, ready to leave the ground. A moment later with speed still increasing, they were in the air – bound for Cairo!
In 1948 only a few airlines existed and not many countries had their own international operations. India had achieved a notable milestone, ahead of others, that night. The civil aviation industry was still in its nascent stages so aircraft were small – while the Lockheed L-749 Constellation a state-of-the-art aircraft in its time, had a seating capacity of 40 people, the state-of-the-art Boeing 747-400, operated on this route today, is a 417-seater.
Aircraft also did not have the capability of flying long distances non-stop as they do today. Constellations could do 4,800 kilometres as opposed to 13,340 kilometres non-stop today. Flights, therefore had to make technical halts en route for fuelling. For Malabar Princess, Cairo and Geneva were to be such halts.
Arrival of the inaugural flight at London Airport. Mr B.W Figgins, then General Manager; Mr & Mrs J.R.D. Tata; Mr V.K. Krishna Menon, then High Commissioner for India in the UK; and Sir Fredrick James, then Managing Director Tata Ltd London.
Arrival of the inaugural flight at London Airport. Mr B.W Figgins, then General Manager; Mr & Mrs J.R.D. Tata; Mr V.K. Krishna Menon, then High Commissioner for India in the UK; and Sir Fredrick James, then Managing Director Tata Ltd London.
Malabar Princess arrived in London in the early hours of June 10 taking a little more than 24 hours as compared to flights of today which take under 10.
For the second leg of the journey from Cairo Captain D.K. Jatar was in command. He was assisted by Captain B.B. Dhuru; Radio Officer, N.R. Sule; Flight Engineer, Freddie D’Souza; Navigator R.S. Mani; air hostesses Thelma McCoy and Ray Salway and Flight Purser, Ganesh.
After a halt in Geneva, Malabar Princess cruised towards London. A few hours in the night the voice from the control tower cut abruptly through Captain Jatar’s thoughts: “Air India Malabar Princess, this is London. Begin your descent now.”
Holding the aircraft in a steady descent, on course, Captain Jatar ran through the pre-landing check list. There was the familiar sound of the landing gear going down and he saw the runway lights strung ahead of him like strands of converging gold. Diminishing speed, Captain Jatar applied the brakes and soon Malabar Princess was taxiing down the runway coming to a halt at London airport.
Among the several people waiting to receive passengers was Mr Krishna Menon, then Indian High Commissioner to the UK. A broad smile spread across his face as he extended his hand in welcome to the then Chairman of Air India, Mr J.R.D. Tata, aptly described as the Father of Indian Civil Aviation.
Flash bulbs popped as Mr Tata stepped down from the aircraft followed by other passengers. With sparkling eyes and a broad smile he affirmed, “Set your watches boys, we are right on schedule!” He was clearly delighted at this great achievement.
Mr Tata carried with him messages of greeting and goodwill from Pandit Jawaharlal Nehru, the then Prime Minister of India to the Prime Ministers of Great Britain and Egypt and the President of the Swiss Republic. He also took with him similar messages from Mr Rafi Ahmed Kidwai, the then Communications Minister of India to his counterparts in these countries.
Considering its great significance, the event received extensive coverage in the Indian media. The Times of India dated June 9, 1948 wrote, “The inauguration of India’s external air service…marks the attainment by this country of its majority in their realm of aerial development….this is the first stage in India’s march to international status…”
Celebrations continued the following day when an enormous party was held at the Dorchester Hotel, London where Mr Tata made his first speech in his capacity as Chairman of Air India International. The event was a great success and the national carrier of India was launched as an international airline.
History had been made and one man’s vision had finally taken shape. A dream had been translated into reality.

Air India

From Wikipedia, the free encyclopedia
Air India
एअर इंडिया
Air India Logo.svg
IATAICAOCallsign
AIAICAIRINDIA
Founded1932 (as Tata Airlines)
Commenced operations29 July 1946; 69 years ago[1]
HubsIndira Gandhi International Airport(Delhi)
Secondary hubsChhatrapati Shivaji International Airport (Mumbai)
Frequent-flyer programFlying Returns
Airport loungeMaharaja Lounge
AllianceStar Alliance
Subsidiaries
Fleet size108
Destinations84
Company sloganYour Palace in the Sky
Parent companyAir India Limited
HeadquartersIndian Airlines House, Delhi,India[2]
Key peopleAshwani LohaniChairman andMD[3]
RevenueIncrease ₹197.81 billion (US$2.9 billion)(FY 2014–15)[3][4]
Operating incomeDecrease₹2.171 billion (US$32 million) (FY 2014–15)[3][5]
Net incomeDecrease ₹5.41 billion (US$80 million) (FY 2014–15)[3][5]
Employees28,085 (February 2016)
Websitewww.airindia.in
Air India is the flag carrier airline of India and the third largest airline in India in terms of passengers carried, after IndiGo and Jet Airways. It is owned by Air India Limited, a Government of India enterprise and operates a fleet of Airbus and Boeing aircraft serving 84 domestic and international destinations. It is headquartered in New Delhi. Air India has its main hub at Indira Gandhi International Airport, New Delhi and a secondary hub at Chhatrapati Shivaji International Airport, Mumbai. Air India became the 27th member of Star Alliance on 11 July 2014.
Founded in 1932 by J. R. D. Tata and later renamed as Tata Airlines, he flew its first single-engine De Havilland Puss Moth, carrying air mail from Karachi to Bombay and later continuing to Madras (currently Chennai). After World War II, it became a public limited company and was renamed to Air India. On 21 February 1960, it included its first Boeing 707–420 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 2000–01, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian.
Air India also operates flights to domestic and Asian destinations through its subsidiaries Air India Regional and Air India Express. Air India uses the Airbus A320 family and Boeing 787 aircraft for selected domestic routes while long distance services use the Boeing 777-300ER747 and 787 aircraft. Air India's mascot is the Maharajah (Emperor) and the logo consists of a flying Swan with the wheel of Konark inside it.

History[edit]

Early years (1932–1945)[edit]

Tata Air Service
Air India had its origin in Tata Sons, founded by J. R. D. Tata, an Indian aviator and business tycoon.[6] In April 1932, Tata won a contract to carry mail for Imperial Airways and the aviation department of Tata Sons was formed with two single-engine De Havilland Puss Moths. On 15 October 1932, Tata flew a Puss Moth carrying air mail from Karachi to Bombay (currently Mumbai) and the aircraft continued to Madras (currently Chennai) piloted by Neville Vincent, a former Royal Air Force pilot and friend of Tata.[7] The airline fleet consisted of a Puss Moth aircraft and a Leopard Moth.[8][9] Initial service included weekly airmail service between Karachi and Madras via Ahmedabad and Bombay. In its first year of operation, the airline flew 160,000 miles (260,000 km), carrying 155 passengers and 9.72 tonnes (10.71 tons) of mail and made a profit of ₹60,000 (US$890).[10][11] Later, the airline launched a domestic flight from Bombay to Trivandrum with a six-seater Miles Merlin.[12] In 1938, it was re-christened as Tata Air Services and later as Tata AirlinesDelhi and Colombo were added to the destinations in 1938.[7] During the Second World War, the airline helped the Royal Air Force with troop movements, shipping of supplies, rescue of refugees and maintenance of planes.[7]

Post Independence (1946–2000)[edit]

Air India became the first Asian carrier to induct a jet aircraft with theBoeing 707–420 Gauri Shankar(registered VT-DJJ)
After World War II, regular commercial service was restored in India and Tata Airlines became a public limited company on 29 July 1946 under the name Air India.[1] After the Indian independence in 1947, 49% of the airline was acquired by the Government of India in 1948.[13] On 8 June 1948, a Lockheed Constellation L-749A named Malabar Princess (registered VT-CQP) took off from Bombay bound for London Heathrow marking the airline's first international flight.[7] In 1953, the Government of India passed the Air Corporations Act and purchased a majority stake in the carrier. The company was renamed as Air India International Limited and the domestic services were transferred to Indian Airlines as a part of restructuring.[14] From 1948 to 1950, the airline introduced services to Nairobi in Africa and to major European destinations RomeParis and Dusseldorf.[15] The airline took delivery of its first Lockheed Constellation L-1049 named Rani of Jhansi (registered VT-DGL) and inaugurated services to BangkokHong KongTokyo and Singapore.[15]
On 21 February 1960, Air India International inducted its first Boeing 707–420 named Gauri Shankar (registered VT-DJJ), thereby becoming the first Asian airline to induct a jet aircraft in its fleet.[16][17] The airline inaugurated services to New York on 14 May 1960.[15] On 8 June 1962, the airline's name was officially truncated to Air India[1] and on 11 June 1962, Air India became the world's first all-jet airline. In 1971, the airline took delivery of its firstBoeing 747-200B named Emperor Ashoka (registered VT-EBD)[18] and introduced a new Palace in the Sky livery and branding. In 1986, Air India took delivery of its first Airbus A310-300.[15] In 1993, Air India took delivery of aBoeing 747-400 named Konark (registered VT-ESM) and operated the first non-stop flight between New York and Delhi.[19]

Later years (2000–)[edit]

Air India Airbus A310-300. It sold three A300s in March 2009 due to debts
In January 2013, Air India cleared some of its debts by selling and leasing back the newly acquired Boeing 787 Dreamliners. Also, the airline posted its first positive EBITDA after almost six years
Air India joined the Star Alliance in 2014. Pictured is Air India Boeing 787 Dreamliner (VT-ANU) in special Star Alliance livery.
In 2000–01, attempts were made to privatize Air India.[20][21][22][23] In 2000, Air India introduced services to ShanghaiChina. On 23 May 2001, the Ministry of Civil Aviation charged Michael Mascarenhas, the then-managing director, with corruption. According to the ministry reports, the airline lost approximately ₹570 million (US$8.5 million) because of extra commissions that Mascarenhas sanctioned and he was later suspended from the airline.[24] In May 2004, Air India launched a wholly owned low cost subsidiary called Air-India Express connecting cities in India with the Middle East and Southeast Asia. Until 2007, Air India mainly operated on international long-haul routes while Indian Airlines operated on domestic and international short-haul routes. In 2007, Air India and Indian Airlines were merged under Air India Limited[25] and the airline took delivery of its first Boeing 777 aircraft.[15] The airline was invited to be a part of the Star Alliance in 2007.[26]
The combined losses for Air India and Indian Airlines in 2006–07 were ₹7.7 billion (US$110 million) and after the merger, it went up to ₹72 billion (US$1.1 billion) by March 2009.[27][28] In July 2009, State Bank of India was appointed to prepare a road map for the recovery of the airline.[29] The carrier sold three Airbus A300 and one Boeing 747–300M in March 2009 for $18.75 million to finance the debt.[30] By March 2011, Air India had accumulated a debt of ₹425.7 billion (US$6.3 billion) and an operating loss of ₹220 billion (US$3.3 billion), and was seeking ₹429.2 billion (US$6.4 billion) from the government.[31][31][32] A report by the Comptroller and Auditor General blamed the decision to buy 111 new planes and the ill-timed merger with Indian Airlines for the poor financial situation.[33][34] In August 2011, the invitation to join Star Alliance was suspended as a result of its failure to meet the minimum standards for the membership.[35][36] The government pumped ₹32 billion (US$480 million) into Air India in March 2012.[37][38]
On 1 March 2009, Air India made Frankfurt Airport its international hub for onward connections to the United States from India. However, the airline shut down the Frankfurt hub on 30 October 2010 because of high operating costs.[39] In 2010, financially less lucrative routes were terminated and the airline planned to open a new hub for its international flights at Dubai.[40] In 2012, a study commissioned by the Corporate Affairs Ministry recommended that Air India should be partly privatized.[41] In May 2012, the carrier invited offers from banks to raise up $800 million via external commercial borrowing and bridge financing.[42] In May 2012, the airline was fined $80,000 by the U.S. Transportation Department for failing to post customer service and tarmac delay contingency plans on its website and adequately inform passengers about its optional fees.[43]
In 2013, the then-Civil Aviation Minister Ajit Singh stated privatization was the key to the airline's survival.[44] However, the opposition led by the BJP and the CPI(M) slammed the government.[45] In 2013, the Indian government planned to delay equity infusion of ₹300 billion (US$4.5 billion) that was slated to be infused into the airline slowly over a period of eight years.[46] In January 2013, Air India cleared a part of its pending dues through funds raised by selling and leasing back the newly acquired Boeing 787 Dreamliners.[47][48] In March 2013, the airline posted its first positive EBITDA after almost six years and 20% growth in its operating revenue since the previous financial year.[49][50] Air India Limited split its engineering and cargo businesses into two separate subsidiaries, Air India Engineering Services Limited (AIESL) and Air India Transport Services Limited (AITSL) in 2013.[51][52] In December 2013, the airline appointed veteran pilot SPS Puri as its head of operations. The appointment was criticized by the Air India pilots union as Puri allegedly has multiple violations to his name.[53]
Air India became the 27th member of Star Alliance on 11 July 2014.[54][55] In August 2015, it signed an agreement with Citibank and State Bank of India to raise $300 million in external commercial borrowing to meet working capital requirements.[3] For FY 2014–15, its revenue, operating loss and net loss were ₹197.81 billion (US$2.9 billion), ₹2.171 billion (US$32 million) and ₹5.41 billion (US$80 million) compared FY 2011–12, which were ₹147.13 billion(US$2.2 billion), ₹5.138 billion (US$76 million) and ₹7.55 billion (US$110 million).[4][5] As of February 2016, Air India is the third largest carrier in India, after IndiGo and Jet Airways with a market share of 15.4%.[56][57][58][59]

Corporate affairs and identity[edit]

Headquarters[edit]

Air India Building in Mumbai served as Air India's headquarters until 2013
The Maharajah, Air India's mascot
Air India logo from 1940–2007
Current logo (from 2007)
Air India Limited is headquartered at the Indian Airlines House, New Delhi.[2][60] Air India moved its headquarters from Air India BuildingMumbai to Delhi in 2013. The former headquarters is a 23-storey tower on Marine Drive and was one of the targets of the 1993 Bombay bombings.[2][61]

Subsidiaries[edit]

Further information: Air India structure

Current[edit]

Further information: Air India Regional and Air India Express
Air India Regional was established as Alliance Air, a wholly owned subsidiary of Indian Airlines on 1 April 1996 and started operations on 21 June 1996. It was renamed Air India Regional after the merger between Air India and Indian Airlines.[62] Air India Express began operations on 29 April 2005 and was initially owned by Air India Charters. It operates flights from South India to the Middle East and Southeast Asia.[63][64]

Defunct[edit]

Further information: Air India Cargo
Air India became the first Asian airline to operate freighters when Air India Cargo was set up in 1954 and started its freighter operations with a Douglas DC-3 aircraft.[15] Air India Cargo ended freighter aircraft operations in early 2012.[65]

Mascot[edit]

Air India's mascot is the Maharajah (Emperor).[66][67] It was created by Bobby Kooka, the then-commercial director of Air India, and Umesh Rao, an artist with J. Walter Thompson Limited in 1946.[68] Kooka stated that, "We call him a Maharajah for want of a better description. But his blood isn't blue. He may look like royalty, but he isn't royal".[69] Air India adopted the Maharajah as its mascot in 1946. It was used in promoting it although initially designed only for the airline's memo-pads.[70] The Maharajah was given a makeover in 2015 and the brand is represented by a younger version.[71]

Logo and livery[edit]

Air India's colour scheme is red and white. The aircraft were painted in white with red palace style carvings on the outside of the windows and the airline's name written in red. The name is written in Hindi on one side and in English on the other.[72] The window scheme was designed in line with the slogan Your Palace in the Sky.[15] The airplanes were earlier named after Indian kings and landmarks. In 1989, to supplement its Flying Palace livery, Air India introduced a new livery that included a metallic gold spinning wheel on a deep red-coloured tail and a Boeing 747, Rajendra Chola, was the first aircraft to be painted in the new colours.[15]
The first logo of Air India was a centaur, a stylised version of Sagittarius shooting an arrow in a circle representing the wheel of Konark. The logo chosen by founder J. R. D. Tata was introduced in 1948 and represented the airline until 2007.[73] On 22 May 2007, Air India and Indian Airlines unveiled their new livery consisting of a Flying Swan with the wheel of Konark placed inside it. The flying swan was morphed from the centaur logo and the chakra was derived from Indian's erstwhile logo.[74] On 15 May 2007, Air India refreshed its livery, making the Rajasthani arches along the windows slightly smaller, extending a stylised line from the tail of the aircraft to the nose and painting the underbelly red. The new logo features on the tail and the engine covers with red and orange lines running parallel to each other from the front door to the rear door.[67]

Destinations[edit]

Main article: Air India destinations
Air India flies to a total of 84 destinations including 48 domestic destinations and 36 international destinations in 24 countries across four continents around the world.[75] Its primary hub is located at Indira Gandhi International Airport, New Delhi, and it has a secondary hub at Chhatrapati Shivaji International Airport, Mumbai.[76]

Code-share agreements[edit]

Air India became the 27th member of Star Alliance on 11 July 2014.[54][55] Air India has code-sharing agreements with the following airlines:[77]

Fleet[edit]

Current[edit]

Air India Airbus A320
Air India Boeing 747-437
Air India Boeing 777-200LR
As of June 2016, the Air India fleet consists of the following aircraft:[3][81][82]
Air India Fleet
AircraftIn ServiceOrdersPassengersNotes
FJYTotal
Airbus A319-1002281141226 Aircraft stored[83]
144144
Airbus A320-200263168168A total of five A320 being dry-leased, rest six expected by mid-2016.[84]
20126146
Airbus A320neo1412148160[85]To be dry-leased from April 2017[86][87]
Airbus A321-2002012172184
Boeing 747-40041226385423
Boeing 777-200LR3835195238
Boeing 777-300ER123435303342Remaining three orders to be delivered from 2017
Boeing 787–821618238256
Total10826 

Fleet information[edit]

An Air India Boeing 747-400aircraft used as Air India One
In 1932, Air India started operations with De Havilland Puss Moth. It inducted its first Boeing 707–420 named Gauri Shankar (registered VT-DJJ), thereby becoming the first Asian airline to induct a jet aircraft in its fleet and on 4 August 1993, Air India took the delivery of its first Boeing 747–400 named Konark (registered VT-ESM).[88] The airline's first Boeing 777-200LR aircraft was delivered on 26 July 2007, which was named Andhra Pradesh.[89] Air India received its first Boeing 777-300ER aircraft on 9 October 2007 and the aircraft was named as Bihar.[90] Air India received its first Boeing 787 dreamliner aircraft on 6 September 2012 and commenced flights on 19 September 2012.[91]
Apart from the Boeing aircraft, Air India also operates a wide range of Airbus aircraft. In 1989, Indian Airlines introduced the Airbus A320-200 aircraft, which Air India now uses to operate both domestic and international short haul flights.[15] In 2005, Indian Airlines introduced the smaller, A319, which are now used mainly on domestic and regional routes.[15] After the merger in 2007, Air India inducted the biggest member of the A320 family, the A321, to operate mainly on international short haul and medium haul routes. At the same time, Air India leased the Airbus A330s to operate on medium-long haul international routes. As of February 2013, Air India operates 62 Airbus A320 family aircraft. Air India One (also referred to as AI-1 or AIC001) is the call sign of any Air India aircraft carrying the Prime MinisterPresident or the Vice President.[92][93] Air India One operates on one of the five Boeing 747-400s that Air India currently owns as VIP flights. Customised Embraer 135 and Boeing Business Jets are also used.[94][95][96]

New aircraft orders[edit]

In 2006, Air India ordered 27Boeing 787-8 Dreamliners
On 11 January 2006, Air India announced an order for 68 jets – 8 Boeing 777-200LR, 15 Boeing 777-300ER, 18 Boeing 737-800 and 27 Boeing 787-8 Dreamliners. The eighteen Boeing 737s ordered were later transferred to Air India Express. Air India has taken the delivery of 20 Boeing 787–8s as of December 2015 and the remaining are expected to be delivered by 2016.[97]

Fleet restructuring[edit]

As a part of the financial restructuring, Air India sold five of its eight Boeing 777-200LR aircraft to Etihad Airways in December 2013. According to the airline, plans for introducing ultra-long flights with service to SeattleSan Franciscoand Los Angeles were cancelled due to factors like high fuel prices and weak demand.[98] In April 2014, the airline decided to sell its remaining three Boeing 777-200LRs as well, citing higher operating costs.[99] On 24 April 2014, Air India issued a tender for leasing 14 Airbus A320 aircraft for up to six years, to strengthen its domestic network.[100]

Aircraft operated[edit]

Air India Airbus A310-300 in 2004
Boeing 707 in 1976
Air India Lockheed Super Constellation in 1961
Air India Douglas DC-3 in 1958
Apart from the aircraft listed above, Air India operated several other aircraft. Air India operated the De Havilland Puss Moth, De Havilland Fox MothWaco YQC-6de Havilland Dragon RapidePercival PetrelDouglas DC-2DC-3,Vickers VC.1 VikingLockheed L-749 ConstellationDouglas DC-4 and the Lockheed L-1049 Super Constellation up-to 1960. Thereafter, Air India started operating the Boeing 707 and the De Havilland Comet.[102]

Services[edit]

Business Class seats on board theBoeing 777-200LR/777-300ER
Air India In-Flight entertainment screen
Air India London Heathrow Airportlounge

Cabin[edit]

The Boeing 777-200LR/777-300ER aircraft operated on long haul flights can accommodate 342 passengers in a three class configuration viz. first (3), business (35) and economy (303).[103] The Boeing 747–400 can accommodate 423 passengers in the same three class configuration in a 12-26-385 seating arrangement.[104] Boeing 787 Dreamliner and Airbus A321 flights have a two class configuration and can accommodate 256 (18B/238E) and 172 (20B/152E) passengers.[105][106] Airbus A320 aircraft operated on domestic and short haul international flights can accommodate either 168 in economy configuration or 140 (20B/120E) in a two class configuration.[107][108] Airbus A319 aircraft have a full economy 144 seat configuration.[109] Air India serves meals on all international flights and domestic flights with a flight duration of over 90 minutes.[110]

In-flight entertainment[edit]

Air India aircraft are equipped with Thales i3000 in-flight entertainment system. Passengers can choose from five channels airing Hindi and English content.[111] Air India's Boeing 777 series, 747 and 787 aircraft are also equipped with personal on demand in-flight entertainment systems on which passengers can choose from available content.[112] Showtime is the official entertainment guide published by Air India. Shubh Yatra (meaning Happy Journey) is a bilingual in-flight magazine published in English and Hindi by Air India.[113]

Frequent flyer programme[edit]

Flying Returns is Air India's frequent-flyer programme. It is India's first frequent flyer programme and is shared by Air India and its subsidiaries. A member can earn mileage points and redeem them during future travel. On higher fares, passengers will earn bonus miles and clock mileage points. The points can be redeemed for awards travel on Lufthansa and Singapore Airlines.[114]

Premium lounges[edit]

The Maharaja Lounge (English: Emperor's Lounge) is available for the use of First and Business class passengers. Air India shares lounges with other international airlines at international airports that do not have a Maharaja Lounge available.[115] There are eight Maharaja Lounges:[116]
India
International

Awards and recognitions[edit]

  • Preferred International Airline for travel and hospitality from Awaz Consumer Awards (2006)[117]
  • Best Corporate Social Responsibility Initiative by Galileo Express Travel World[118]
  • Best Short-Haul International Airline by Galileo Express Travel World (2008)[118]
  • Amity Corporate Excellence Award by Amity University [118]
  • Reader's Digest Trusted Brand[118]
  • Dun and Bradstreet Award (D&B), first in terms of revenue out of the top airline companies out of India[118]
  • Best South Asian Airline, Mice and business travel publications[118]
  • Cargo Airline of the Year, 26th Cargo Airline of the Year Awards[119]
  • The Montreal Protocol Public Awareness Award by the United Nations for environmental protection[120]
  • It was named India's most trusted airline by The Brand Trust Report 2015.[121]
Air India's ground services became the first ground service provider to acquire ISO 9002 certification on 31 January 2001.[122][123]

Gulf War evacuation[edit]

The airline entered the Guinness Book of World Records for the most people evacuated by a civil airliner.[124] Over 111,000 people were evacuated from Amman to Mumbai, a distance of 4,117 kilometres (2,558 mi), by operating 488 flights from 13 August to 11 October 1990  – lasting 59 days. The operation was carried out during Persian Gulf War to evacuate Indian expatriates from Kuwait and Iraq.[124][125][126][127]

Accidents and incidents[edit]

1940s[edit]

  • On 27 December 1947, an Air India DC-3 (registered VT-AUG) carrying 23 people (19 passengers and four crew) en route from Karachi to Bombay, lost control after take-off from Karachi International Airport due to an instrument failure and crashed, killing all on board. This was the airline's first fatal accident.[128]

1950s[edit]

The Air India Memorial in Toronto, Canada dedicated to the victims of Air India Flight 182

1960s[edit]

1970s[edit]

1980s[edit]

1990s[edit]

  • On 7 May 1990, Air India Flight 132 Emperor Vikramaditya, a Boeing 747-237B (registered VT-EBO) flying on the London-Delhi-Bombay route carrying 215 people (195 passengers and 20 crew) caught fire on touch down at Delhi airport due to a failure of an engine pylon to wing attachment. There were no fatalities but the aircraft was damaged beyond repair and written off.[141]

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